Frequently Asked Questions

Everything you need to know about your K-Beauty journey.

Are your products 100% authentic?

Yes, we guarantee that every product sold on our site is 100% authentic. we source directly from authorized distributors and manufacturers in South Korea.

How long does shipping take?

Standard shipping typically takes 7-14 business days for international orders. Domestic orders are usually delivered within 3-5 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.

Do you offer samples with every order?

Yes! We love letting our customers try new things. Every order includes a selection of free K-Beauty samples based on current availability.

How can I check the expiration date of my products?

Korean products usually show the manufacturing date (제조) or the expiration date (까지). Most unopened skincare products have a shelf life of 30 months from the manufacturing date.

Are your products cruelty-free?

South Korea has officially banned animal testing for cosmetics. While most of our brands are cruelty-free, we recommend checking individual product descriptions for specific certifications.